One of the best things you can do when you call anyone during the workday is to ask a simple question once the pleasantries are out of the way. That question is: "Is this a good time?" or "Did I get you at a good time?"
This puts you in a good light because you are showing respect for your listener's time and work. Don't say, "Is this a bad time?" because it carries a negative connotation. Ask if this time is "good" and let the other party tell you.
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